Technology: An Accelerator to Excellence

As a business leader, you are on the quest for excellence, fueled by thoughts like:

  • How can I reduce risk associated with legacy technologies?
  • How can we strengthen client relationships?
  • How can I gain visibility into key performance information?
  • How do I free my department from manual, paper-based processes?

Here at Trilix we partner with leaders like you on identifying and tackling the hurdles that get in the way of betterment—things like, old databases, siloed systems, outdated applications, manual processes and poor customer engagement. We take a business-first, consultative approach in examining your challenges and pinpoint how we can implement technology against your existing and future needs. In doing so, you can be an agent of change and have a positive impact on your employees, clients and organizational health.

In short, we believe that technology can be your accelerator to workplace excellence.

Our Services

Featured Projects

A quick snapshot of some of our recent projects:

  • Reduced customer wait times and strengthened loyalty for insurance agency by connecting its phone system and CRM
  • Partnered with property management company to automate its site inspection process by creating a custom mobile app
  • Maximized a security company’s call center investment in a Cisco phone system through a custom call control dashboard that helps them maximize the features most used
  • Improved internal IT services for mortgage provider with a custom help desk system
  • Helped not-for-profit meet backlog of regulatory reporting requirements through data gathering and submission scripting
  • Developed a reminder system for large corporation with conference room over-booking issue to prompt users to release room if not needed

Client Testimonials

"Working with Trilix has been an absolute pleasure from the very beginning. Their team is incredibly professional and truly understands our needs as a nonprofit. They’ve taken the latest technology and seamlessly connected it to our mission. Trilix helped us see solutions for our organization that we could not see ourselves.”

Andrew Bramson, President & CEO, The College Crusade of Rhode Island

“We turned to Trilix and their Business Analyst, Dana McInnis, to help us drive priorities and stay on track when faced with transitioning our pharmacy. At this point, we consider Dana and the Trilix team to be part of the Mohegan Pharmacy family, and we look forward to continuing to utilize Trilix in different capacities as we move forward.”

Connie Hilbert, Executive Director of Health and Human Services, The Mohegan Tribe

“From first contact with Trilix to the written proposal to working with the programmer, the entire project went very smoothly. The whole process was professionally managed process and we appreciated Trilix’s follow-up to see how things were going as well as their first-class support post installation. Our staff really likes the application; it has made interaction with our clients a lot easier!”

Robert Ramsey, Principal, WTPhelan Insurance

“I have enormous respect for the folks at Trilix. We see the market as they do, and I know they understand my business. More and more companies like ours rely on automation and integration to improve workflows and provide business visibility as our systems and projects become more complex.”

David C. Marble, CEO OSHEAN, Inc.

Training: Scrum 101

Did you know: Agile projects are 28% more successful than traditional projects? In this two-hour interactive workshop, you will learn the basics of the Agile approach of Scrum—including how to assemble your own Scrum teams and use Scrum to accelerate project success.

Click here to bring the training to your team!

Beat the Whirlwind: Achieve Excellence

Do you have employees who feel disengaged and disempowered? Broken processes that never get addressed because of the whirlwind? System workarounds due to legacy technologies? Learn how to start tackling workplace woes to reach a heightened level of workplace excellence in this featured white paper.

Latest Blog Posts

Pulling Back the Layers of Workplace Excellence with The College Crusade’s Andrew Bramson

When I was first introduced to The College Crusade of Rhode Island and Andrew Bramson, President and CEO, one thing that immediately struck me in meeting Andrew and his team was their passion for betterment—for their students,…

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Our News

RI Inno Coverage: Trilix Reigniting Workplace Excellence

RI Inno, August 13, 2018 – For almost three decades, Tim Hebert successfully built up and ran the company Atrion, a leading IT services firm, specializing in everything from security to integration to data center solutions.The…

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