As we all know, technology is constantly changing. And yes; it can be challenging at times to keep up with these changes. I’m always online during the weekend reading blogs and newsletters trying to keep up with what’s new. And one of the biggest changes that is happening now that has everyone talking is with the User Interface (UI). How we interface with our computers and smart devices is evolving once more.

It started with Siri, Google Assistant and Bixby on the smartphones and moved to the desktop with Cortana on Windows and Siri for the Mac OS. No longer are we just using our keyboards, mouse or touch screens to interact with our computers. Now we can use voice commands to call people, take a selfie, send email, open up a document, schedule reminders, and it doesn’t stop there.

Now we can control our homes.

With the addition of Alexa, the use of voice command devices has exploded. As of October of 2017, Amazon has sold over 20 million devices, and that number keeps increasing. Google released the Google Home in November of 2016 and Apple will be releasing its HomePod this year. These new devices are allowing us to control more than just our computers; they are allowing us to control our homes with voice commands. Combined with smart switches and thermostats, people can come home and by voice command turn the heat up, turn the lights on and start playing music.

It’s not perfect.

Many times, when I ask Alexa something, I get the response, “Hmm, I’m not sure what you mean by that question.” We (the humans) still have to learn what commands the device knows. But as the AI improves we should be able to start talking to the devices in a more natural way and they will start to understand us more. Until then SNL will always have an opportunity to make fun of it.

Security will always be a concern. As new technologies enter the market, security will always be tested/exploited. But as voice recognition, security, and AI keep improving, we will be able to tap the Internet of Things (IOT) with voice commands and the possibilities could be endless.

Our development group at Trilix is taking this year to look into what possible business applications and workflows can benefit from using voice commands. We’ve added voice search to one of the mobile application we published in the Apple and Google stores, and we plan to add additional voice commands to another application we are developing for one of our customers.

It’s a challenging world and Trilix aims to keep ahead of it to help our customer navigate the changes.


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