Since our inception over a year ago, we have been passionate about empowering our clients to reach an amplified level of workplace excellence, achieved by doing a number of things like:
- Leveraging game-changing business applications
- Eradicating organizational waste
- Strengthening business processes and workflows
- Empowering employees with the right technologies
- Melding together operations and culture more intentionally
We have also been equally committed to creating space for and educating on this important topic. Through our events, Lunch & Learn offerings and blogging platform, to name a few, we have been able to bring this conversation to the foreground.
By the way, if you are free Tuesday, June 12, from 5 to 7 pm join us for a casual workplace excellence summer meet-up in Providence, Rhode Island; grab the details here!
With our one-year anniversary here, we wanted to tee back up some of the most popular blogs over the past 12 months. Happy reading!
Related Reading: Trilix Turns One: A Look Back At Our First Year in Business
A Movement to Workplace Excellence
In November, our CEO/Founder Tim Hebert posed the following question to readers:
Think for a moment of the one business or departmental challenge you faced in a prior role that, despite your best intentions, you never figured out a way to prioritize and solve.
As business leaders, Tim explains, we always have the one or two things we wish we had tackled in a previous role that we never managed to solve. Sometimes what needed fixing was an element of the day-to-day job that was breaking our teams—like a death-by-spreadsheet, manual environment. Other times, we failed to innovate and therefore settled for complacency. No matter your “one thing,” Tim urged readers to make a commitment to being more excellent.
In this post, Tim introduced Trilix’s definition of workplace excellence: the point at which operations and culture fuse together to achieve organizational goals. He also explored the key ingredients needed to reach this heightened level of excellence, as well as the cost of not reaching element. As he writes, “Organizations that center on workplace excellence uniquely understand the powerful way people, processes and technologies fuse together to move an organization toward its desired future state. It’s about approaching and making every business decision—whether strategic, philosophical, tactical, technological, etc.—against that excellence model.”
Mediocrity as the Greatest Killer to Excellence
As Jim Collins writes in his best-selling business book, “Good to Great,” “Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great. We don’t have great schools, principally because we have good schools. We don’t have great government, principally because we have good government. Few people attain great lives, in large part because it is just so easy to settle for a good life.”
Our Principal of Technology & Client Services Randy Jackvony tackled this concept earlier this year when he shed light on how moderate success can be an “impediment to an organization in achieving a higher echelon of success or reaching the ‘next level.’” When we settle for moderate success, particularly as it relates to technology, we may choose to:
- Move a project to “go live” before it is truly ready
- Introduce technology that fails to elicit user buyer-un
- Allow organizational waste to pervade the business
User Adoption: Says Easy, Does Hard
User adoption is a challenge that has long plagued businesses. Just consider the fact that U.S. businesses wasted $30 billion on unused software over the course of a four-year study. Last December, our Principal of Business Solutions Dana McInnis pulled back the curtain on why user adoption fails over and over again. Topping her list? Lack of employee buy-in with a software rollout and a misalignment with regards to how the technology supports a corporate process.
When it comes to software rollouts and technology investments, user adoption has to be a top priority rather than a nice-to-have. As Dana writes, “User adoption is the end game: it’s not just a bonus. When companies approach a software deployment with that perspective, the questions that IT teams ask at the beginning of the project start to change. How can you be sure that users will actually use the software you are about to invest thousands of dollars on?”
Mobile Application Development: Where to Begin?
There is no disputing the ubiquity of mobile apps; by 2020, mobile apps are forecast to generate around $189 billion in revenues via app stores and in-app advertising. It’s why a number of businesses are looking to develop custom apps to solve their business challenges.
Last fall, our Lead Architect Scott Cornell provided an intro guide to application development, starting with the fact that there are three main ways to develop an app:
- Mobile Web
Scott then reviewed pros, cons and skill sets needed for each. A mobile web app, for example, can be quick to develop and update, but can also be slow when handling large amounts of data and complex business logic.
Trilix Sets Foot in New Office Suite
Just last month, we turned the key to our new office suite, aptly timed with our one-year business anniversary. We have planted our roots in Garden City, Rhode Island, and have moved into a space that will allow us to make good on our commitment to “work, play and move.” As our Principal of Business Operations Erica Davies writes, our new home allows us “to create and build amazing things, to experiment and dream while doing so, and to bring motion and movement into our workdays.”
Our space was constructed and designed from the ground-up and represents—aesthetically and literally—our commitment to openness, vision and creativity. We invite you to stop by 100 Midway Place, Suite 5, to say hi!
You May Also Like
We had such a hard time choosing top blogs from Year 1 so, if you are like us and cannot get enough, here are five more we invite you to revisit:
- Technology and Process Problems: It Is Our Job
- How to Get Your Mobile App to Your Employees
- What is Your Blocker?
- Behavior and Technology: An Important Combination
- Are You an Excellent Leader?
- Pulling Back the Layers of Workplace Excellence: Q&A with Bill Wray