Common Challenges

We just can’t seem to get out of our own way.

Organizations plagued by process and workflow challenges are stuck on the proverbial hamster wheel—tirelessly racing to stay afloat but just getting by.

They likely experience the following:

  • Employees who log 60-hour work weeks, but are still behind
  • An inordinate number of spreadsheets, system workarounds and sole keepers of company data
  • Fiefdoms and siloes caused by each department marching to their own roadmap and no one “owning” the problem
  • Disempowered teams, disengaged employees and heightened attrition
  • Overspending in key process areas due to redundancies and too many processes

A Better Way

We create a stimulating environment for you to openly share your process and workflow woes and explore how you might tackle them. In candidly discussing your challenges, documenting your desired ideal state and exploring ways to improve, we provide an actionable path forward, transforming anxiety to relief.

Our partnership begins with a workflow analysis of your current environment. We ask probing questions to document where your process breaks—or fails to start at all!—and how each person’s role is affected. From there, using proven process improvement methodologies, we create a roadmap that prioritizes a path to operational excellence. That roadmap may call for a complete re-design of your existing process or workflow or for slight tweaks to eliminate unnecessary elements. In some cases, we may also recommend the evaluation of new tools or systems to help you work more efficiently. Together, we lay the foundation to help you reap the benefits of effective, efficient and impactful processes and workflows.

The Outcome

By tackling process and workflow issues, we help you:

  • Reap tangible financial gains by eliminating organizational waste and risk
  • Successfully implement scalable, dependable and sound processes
  • Create a healthy, empowered culture by providing immediate process improvements and harnessing the power of automation where appropriate
  • Improve your marketplace standing and reinvest in your clients and stakeholders with gained time and resources
  • Augment your strategic value to the organization and the value of your team

“Just one shift to improve a process and eliminate the all-to-often manual nature of an office job can be the very thing that makes you want to come to work the next day.”

Dana McInnis, Principal, Business Solutions


Looking to escape your spreadsheet nightmare or improve a critical workflow?