Custom or COTS Software: How to Decide the Right Path

Learn how to ask the right questions to determine which software path makes the most sense for you.

As a business leader, one of the hardest decisions and biggest investments you will make is the selection of a software solution. In fact, according to the 2019 State of IT Report, 89 percent of companies expect their IT budgets to grow this year, with 26 percent of the budget going to software spend—the second biggest area of spend just behind hardware.

But choosing the right type of software can be difficult, specifically when it comes to figuring out what path to choose:

  • Create custom software
  • Select a commercial-off-the-shelf (COTS) solution
  • Leverage the benefits of both custom and COTS together

This white paper will help you explore the key questions you need to ask yourself to determine which software path is right for you.


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